Wednesday, May 18, 2011

Better Business Bureau Advises Of Phone Scam

The Better Business Bureau is warning customers of a trick that uses Caller ID technology to trap unsuspecting customers into sending money to a con artist. The system works like this. You take delivery of a phone call, and your caller ID indicates the call is coming from your local City Hall. It is not frequently, if still, that you accept calls from this number, so you answer the phone a little troubled.
Phone Scam
Someone at the other end of the line informs you of an exceptional parking label you forgot regarding and provides you by means of a phone number to call so you can compensate the fine. Scammers hoax unsuspecting customers into sending money to the fraud that just duped them into thinking the call from City Hall was genuine. The Better Business Bureau has recognized this "phishing scam” as Caller ID Spoofing. Phishing is a word coined by computer hackers who use phone, e-mail and postal mail to "fish" customers eager to "hook" recipients into giving them credit card information, social security or other sensitive information.
In all these scams, the phisher initial impersonates a rightful company. The "phisher" in this case tricks the customer into answering the phone and after that preys on their fear of having exceptional fines or penalties. This creates misunderstanding and lowers the customer’s capability to make a knowledgeable decision before providing their individual details. The BBB advises customers to not at all give individual details to parties with whom you are unfamiliar. Constantly ensure that you have all the details before jumping to conclusions, and validate the information the caller shares before assuming it is fact.

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